Shipping

We provide complimentary shipping via standard Aupost to all Australia. International shipments could only be arranged by contacting us.

Return Policy

You will be charged a restock fee of 5% (maximum of $150) for all change of mind returns. Items must be returned to us within 10 days of your order being received.

The item must be returned to us in original condition, with the packaging and item being exactly as it was when you received it. All Products must be packed in the original packaging including any protection that shipped with the Product.

Order Cancellations

Items may not be cancelled once an order has been placed. After you receive your order, simply follow our return instructions or 

 

How to Return:
Simply contact Eli Vintage Jewellery customer service team via email at elivintageau@gmai.com and provide:
* A reason for each item(s) you are returning,
* Confirmation/update of your contact information
* A comment (if necessary) for additional details
Upon your return request, we will usually reply within 24 business hours with a returns authorisation.
Please allow as little as 7 days but up to 14 days for returns to be processed and refund issued after we receive the product.